If you live anywhere near Grand Rapids, MI this is where you need to go for your tech repairs/questions. The owner Zak is knowledgable and creates a stress free experience you likely will not find anywhere else. Highly recommend.
From the moment you walk in you know your experience will be different. Always had poor experiences when a device needed repair from the standard franchise repair shops which is why I avoided the repair for almost a year. Fortunately I found Zak and his downtown location. Zak is extremely professional and it is obvious that he cares and takes pride in what he does. I left him with a previously repaired iPad and when I picked it up it was evident that he not only corrected previous mistakes but took the time to make it look as nice as possible. Thank you Zak. Hopefully it will be a while before I have another repair but when I do I know where I will be going!!
I was able to sell a few iPhones I had lying around and got cash the same day. Zak was a very friendly person and it was a pleasure chatting with him for a few minutes. I’d highly recommend Lake Effect to anyone selling old phones or need a repair done on a phone.
Just bought a MacBook Pro about a week ago. It’s working great. They cover the computer for 30 days. I highly recommend this store. The products are in great shape for used products. The store is very clean and the staff if very friendly.
Zakry is the best! He is a combination of honesty, integrity and expertise! When buying a used phone it’s really wonderful to know he stands behind the products he sells with an awesome guarantee. He really cares about his customers and has a passion for what he does.
My wife and I were in town visiting family and her phone crashed. We were able to stop in a get a new phone (for a great price and in excellent condition for that matter) on the spot and it was activated and working within the hour. Easily the best place in town. Highly recommend stopping by with any phone or Apple product issues!
Called Lake Effect when my screen cracked after falling from the hood of my car. Zak told me to bring it in and he did a phenomenal job fixing my phone to a “like new” condition. He had it done within an hour or so... I was amazed!!! The store was sleek and modern with a good selection of phones, accessories, and even clothes. I will definitely be back again & highly recommend this local GR business!
100% Better! My iPhone 7 was in desperate need of a new 9-pin receptor. Zak replaced the gizmo and a new battery while I waited in the lounge area. My two year old phone seems like it is new again! Zak answered all my questions in a patient, courteous and professional manner. Fair pricing, A+++, Great Service.
This place has amazing customer service. Reasonable prices for phone and accessories. Would recommend this place for phones and phone repairs
I found Lake Effect on the web while searching for a locally owned phone repair shop. I had an unlucky break in my Samsung Galaxy Note 9 that I wanted to have fixed. I reached out to Zakry through his website (which is awesome by the way). I heard back from him as soon as the store opened the next day. He was very responsive. He was able to get parts ordered and received the next day for a 2-day turnaround on completed replacement and repair. Would highly recommend! Check out his brick and mortar location or visit the website!
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